Order Support

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Help with an Order

Order Lookup is the fastest way to check expected ship or delivery dates, cancel an order that has not shipped or request a return.

Order Lookup

For Your Home and Business

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Chat Support Hours

From Monday - Thursday: 8:00AM–8:00PM

Saturday and Sunday: 8:00AM–5:00PM

Chat Now
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Phone Support Hours

Monday-Friday: 09:00 - 18:00

(01) 511 8509

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Right to Withdrawal

Changed your mind? Request a cancellation or return within the statutory withdrawal period via the order status page and we'll confirm eligibility and next steps.

Request Withdrawal

Looking for more information?

More information

Order Lookup

Check order status, start a return or cancel an order

Shipping FAQ

Shipping, Return Policy, Payments, Pick-up in-store questions

My Account

View your order history, rewards, saved carts and more!

Laptop Buying Guide

Things to consider when choosing a laptop

Product Questions

Browse our frequently asked questions to learn before you buy

Lenovo Forums

Chat with other Lenovo Owners and find answers to common questions


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