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IMPORTANT INFORMATION ABOUT YOUR ORDER

Holiday Return Policy

Rest easy when making a purchase through Lenovo.com this Holiday season. We offer easy, no hassle returns including:

  • No restocking fee
  • No shipping and handling fee
  • Extended return window for orders placed between November 15 to December 15, 2018
  • Exceptions: Lenovo.com Outlet orders, server/storage products & orders of quantity greater than 5

For orders placed between November 15th to December 15th 2018, customers may return products and accessories purchased from Lenovo.com in quantities of five (5) units or less for a refund of the price paid through January 15, 2019. Outside of this window, customers may return products purchased from Lenovo.com in quantities of five (5) units or less within 30 calendar days from the date of invoice for a refund of the price paid.*

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Payment Options

Lenovo.com offers a variety of payment options for your convenience.

During checkout, Lenovo will request a pre-authorization for the total order amount from your credit card company, this is not an actual charge. Once your order ships, your credit card will be charged. If you ordered more than one item, there may be multiple charges as items ship separately as they become available. This will not increase your shipping charges.

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Shipping & Delivery

Lenovo uses UPS as its standard carrier for all deliveries. UPS policy requires a signature for delivery to be made. Lenovo offers free standard shipping and free returns on nearly all products. Standard delivery orders generally arrive 4-9 days after your estimated ship date.

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Tax Exempt Orders

Customers who are eligible for a tax-exemption must call Lenovo Sales. Call 1-855-2-LENOVO (1-855-253-6686, Option 2) to place an order.


CALL 1300 557 073 (MON-FRI 8:30AM-5:30PM AEST)