What is a blue screen of death (BSoD)?

Welcome Delta Sigma Pi

  • Accessibility
  • Sales:

    Home:

    1-800-426-7235

    Business:

    1-866-426-0911

    Chat Now >

    Visit Sales Support Page >


    Order Support:

    Order Lookup >

    Visit Order Support Page >

    Technical Support >

Lenovo
All
  • All
  • Laptops
  • Desktops
  • Workstations
  • Monitors
  • PC Accessories & Electronics
  • Tablets
  • Servers & Storage
  • Servers Accessories
  • Sign In / Create Account
    My Lenovo Account
    Keep track of your wishlist, orders, and rewards all in one place
    Sign In / Create Account
    Welcome Back!
    Access your order, subscriptions, saved carts, rewards balance, and profile
    View My Account
    Orders
    View & track your orders
    Rewards
    Earn & redeem Rewards
    Profile
    Edit name, password, and account settings
    Wishlist
    Manage a wishlist of your favorite products
    Products
    Manage your devices, accessories
    Product Registration
    Register your product and/or update your warranty dates
    Sign Out
  • My Lenovo Rewards
  • Cart
  • Products
  • Solutions
  • Services
  • Support
  • About Lenovo
  • Deals
  • Student
  • Gaming
  • Laptops
  • Desktops
  • Workstations
  • Accessories
  • Software
  • Monitors
  • Tablets
  • Servers & Storage
  • Home & Office
  • AI
  • Deals
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
View Cart
Remove
Your cart is empty! Don’t miss out on the latest products and savings — find your next favorite laptop, PC, or accessory today.
item(s) in cart
Some items in your cart are no longer available. Please visit cart for more details.
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Subtotal
Proceed to Checkout
Yes
No
Popular Searches
What are you looking for today ?
Trending
Recent Searches
Items
All
Cancel
Top Suggestions
View All >
Starting at
  • Back to School! Gear up for the year ahead with these limited-time doorbusters.  Shop Now >

  • My Lenovo Rewards! Enter for a chance to win a Legion 5 Gen 10, mouse, backpack & earbuds! One winner. Ends 8/24. Join for Free >

  • Buy online, pick up select products at Best Buy. Shop Pick Up >

  • Lease-to-own today with Katapult. Get started with an initial lease payment as low as $1! * Learn More >

Home > Glossary > What is a blue screen of death (BSoD)?
Glossary Hero
Learn More
StarStar

Annual Sale

Lenovo Laptop SaleLenovo Laptop Sale

Laptop Deals

Desktop DealsDesktop Deals

Desktop Deals

Workstation DealsWorkstation Deals

Workstation Deals

StoreStore

Pick Up Today at Best Buy

ControllerController

Gaming PC & Accessory Deals

MouseMouse

PC Accessories & Electronics Deals

MonitorMonitor

Monitor Deals

Tablet and phoneTablet and phone

Tablets & Phones Deals

ServerServer

Server & Storage Deals

Discount tagDiscount tag

Clearance Sale


What is a blue screen of death (BSoD)?

The blue screen of death (BSoD) is an error screen displayed on a Windows computer system after a fatal system error, also known as a system crash. It indicates a system problem that the operating system cannot recover from, often related to hardware or drivers.

How does a BSoD look like, and what should I do if I encounter one?

The BSoD appears as a blue screen with white text containing an error message and a stop code. If you encounter one, note the error details and restart your computer. If it reoccurs, search the stop code online for possible solutions.

What are some common causes of BSoD occurrences?

BSoDs can result from hardware or software issues. Faulty drivers, incompatible hardware, overheating components, and corrupt system files are common culprits. Additionally, malware or recent software installations can trigger BSoDs.

Can faulty random-access memory (RAM) lead to BSoD, and how can I diagnose it?

Yes, faulty RAM can cause BSoDs. To diagnose, run Windows Memory Diagnostic tool or other memory testing software. If errors are detected, consider replacing the problematic RAM module.

Are BSoDs exclusive to Windows, or can they happen on other systems?

BSoDs are mainly associated with Windows operating systems. However, other operating systems like Linux® may experience similar critical system errors, but they are not typically called "Blue Screens of Death."

Can outdated drivers trigger BSoDs, and how can I update them?

Yes, outdated drivers can lead to BSoDs. To update drivers, open Device Manager, right-click on a device, and select "Update driver." Alternatively, visit the website to download the latest drivers manually.

Can software conflicts cause BSoDs, and how can I resolve them?

Yes, conflicting software can trigger BSoDs. To resolve, uninstall recently installed programs one by one to identify the culprit. You can also use Windows Safe Mode to troubleshoot and identify the problematic software.

Is a BSoD always a cause for concern, or can it be a one-time fluke?

A BSoD might be a one-time occurrence caused by a random glitch. However, it could also indicate an underlying problem. If it happens frequently or after specific actions, investigate further to prevent potential data loss.

Can overheating hardware lead to BSoD, and how can I address it?

Yes, overheating hardware can cause BSoDs. Ensure proper ventilation and cooling in your system. Clean dust from fans and consider applying fresh thermal paste on the central processing unit (CPU). You can use monitoring tools to check the temperature of your components.

Can a BSoD damage my computer permanently, and how can I protect against it?

Generally, a BSoD itself won't damage your computer. However, repeated occurrences may lead to data corruption. Protect against it by regularly backing up important files and keeping your system updated and free from malware.

Can a newly installed Windows update trigger a BSoD, and how can I deal with it?

Yes, sometimes a Windows update can cause BSoDs due to compatibility issues or errors during the update process. If you suspect a recent update, uninstall it from Control Panel > Programs and Features > View installed updates. Consider postponing updates until the issue is resolved.

When should I seek professional help to resolve recurring BSoDs?

If you've tried troubleshooting on your own but BSoDs persist, it's time to seek professional help. A qualified technician can perform in-depth diagnostics, identify the root cause, and provide appropriate solutions.

Can faulty hardware components other than random access memory (RAM) cause BSoDs, and how can I identify them?

Yes, other faulty hardware components like the motherboard, graphics card, or storage devices can lead to BSoDs. You can identify them by running hardware diagnostics tools by consulting a professional technician.

Can malware and viruses be the cause of BSoDs, and how can I remove them?

Yes, malware and viruses can trigger BSoDs. Use reputable antivirus software to perform a full system scan and remove any detected threats. It's also wise to keep your operating system and applications up to date to patch vulnerabilities.

Can BSoDs occur during specific tasks or activities on your computer?

Yes, BSoDs can occur during specific tasks, such as gaming, video rendering, or heavy multitasking. This might indicate that the hardware or software is being pushed to its limits. Consider adjusting settings or upgrading components if needed.

Can an unstable overclock cause BSoDs, and what should I do about it?

Yes, an unstable overclock can lead to BSoDs. If you have overclocked your central processing unit (CPU) or graphics processing unit (GPU), revert to default settings to see if the BSoD stops. If you still need the performance boost, try more conservative overclock settings that are stable.

How can I prevent sudden BSoDs while working on something important?

Save your work regularly to prevent data loss during unexpected BSoDs. Additionally, enable the "Automatic Restart" feature in Windows, which will restart your PC after a BSoD, so you can quickly get back to work.

Is it essential to record the stop code and error message displayed during a BSoD?

Yes, recording the stop code and error message is crucial for troubleshooting. It provides valuable information that can help identify the specific cause of the BSoD and potential solutions.

Can a failing power supply unit (PSU) lead to BSoDs, and how can I test it?

Yes, a failing PSU can cause BSoDs or system instability. To test it, you need a multimeter or a PSU tester. If you are not familiar with hardware troubleshooting, consider seeking assistance from a professional technician.

Can corrupted Windows system files trigger BSoDs, and how can I repair them?

Yes, corrupted system files can lead to BSoDs. You can use the "sfc /scannow" command in the Command Prompt with administrator privileges to scan and repair corrupted files.

Can BSoDs be related to issues with hard disk drives (HDDs) or solid-state drives (SSDs)?

Yes, issues with HDDs or SSDs, such as bad sectors or failing drives, can trigger BSoDs. Use the built-in "Check Disk" utility or other software to scan and repair HDDs, or use provided tools for SSD health checks.

Can BSoDs occur after updating your graphics card drivers, and how can I handle it?

Yes, BSoDs can happen after updating graphics card drivers due to compatibility issues. Try rolling back to the previous version of the drivers or updating to the latest stable version.

Can BSoDs occur due to faulty Windows updates, and how can I address them?

Yes, faulty Windows updates can lead to BSoDs. If you suspect a recent update, you can uninstall it through Control Panel > Programs and Features > View installed updates. You can also check online for possible fixes or wait for a subsequent update to address the issue.

Looking for a Great Deal?
Shop Lenovo.com for great deals on A+ Education PCs, Accessories, Bundles and more.
Shop Deals Now

  • Legion 7i Gen 9 (16″ Intel) Gaming Laptop
    Starting at
    $1,699.99
    Learn More
  • ThinkPad X9 15 Aura Edition (15ʺ Intel) Laptop
    Starting at
    $1,127.97
    Learn More
  • Yoga Book 9i (13” Intel)
    Starting at
    $1,999.99
    Learn More
  • Yoga 9i 2-in-1 Aura Edition (14″ Intel) Laptop
    Starting at
    $1,439.99
    Learn More
  • ThinkPad P1 Gen 7 (16″ Intel) Mobile Workstation
    Starting at
    $2,239.00
    Learn More
  • Shop
    • Student Deals
    • K-12 Student Laptops
    • Student Accessories
    • Laptops by Major
    Education resource
    Explore
    • What is STEM?
    • Best Laptops for College
    • Student & Teacher Discounts
    • Lenovo Sustainability Programs
    Education carry case

    Stem Articles
    See All STEM Articles
    • Online STEM Education

    • STEM Career Tips & Resources

    • Women in STEM

    • STEM Educator Training

    • STEM Grants & Funding

    • STEM Education: Coding for Kids

    • STEM Education: Robotics

    • STEM Education: Biotechnology

    • STEM Education: Sustainability

    • STEM Education: AI & ML

    While every effort has been made to ensure accuracy, this glossary is provided for reference purposes only and may contain errors or inaccuracies. It serves as a general resource for understanding commonly used terms and concepts. For precise information or assistance regarding our products, we recommend visiting our dedicated support site, where our team is readily available to address any questions or concerns you may have.

    Why Lenovo?

    Go Greener with Leno...

    Lenovo is committed to Smarter Climate Action with lower energy laptops, use of sustainable materials and packaging, and available CO2 Offset Services.
    Learn More
    pastel background

    Get It Now, Pay For ...

    Lenovo has multiple financing option: the Lenovo Credit Card, installment plans, and lease-to-own financing op...
    Learn More
    pastel background

    Productivity & Peace of Mind

    Stay productive with Premium Care Plus - 24/7 priority support and coverage against accidental damage. Power through your day with our Smart Performance and extended battery solutions.
    Learn More
    pastel background

    Fast & Secure

    Get the most from your laptop with Lenovo’s state-of-the-art Smart Performance, delivering powerful, all-in-on...
    Learn More
    pastel background

    Assistance and Suppo...

    Chat with a trained professional who can help you find the right products, place or check on an order, or setup your Education laptop.
    Contact Us
    pastel background
    Enter email to receive Lenovo marketing and promotional emails. Review our Privacy Statement for more details.
    Please enter the correct email address!
    Email address is required
    • Facebook
    • Twitter
    • Youtube
    • Pinterest
    • TikTok
    • Instagram
    Select Country / Region:
    Country
    AndroidIOS

    About Lenovo

    • Our Company
    • News
    • Investors Relations
    • Compliance
    • ESG
    • Product Recycling
    • Product Security
    • Product Recalls
    • Executive Briefing Center
    • Lenovo Cares
    • Careers
    • Formula 1 Partnership

    Products & Services

    • Laptops & Ultrabooks
    • Smarter AI for You
    • Desktop Computers
    • Workstations
    • Gaming
    • Tablets
    • Servers, Storage, & Networking
    • Accessories & Software
    • Services & Warranty
    • Product FAQs
    • Outlet
    • Deals
    • Lenovo Coupons
    • Cloud Security Software
    • Windows 11 Upgrade

    Resources

    • Legion Gaming Community
    • Lenovo EDU Community
    • Lenovo Pro Community
    • Lenovo Pro for Business
    • My Lenovo Rewards
    • Lenovo Financing
    • Lenovo Trade-in
    • Affiliate Program
    • Affinity Program
    • Employee Purchase Program
    • Lenovo Partner Hub
    • Laptop Buying Guide
    • Where to Buy
    • Glossary

    Customer Support

    • Contact Us
    • Policy FAQs
    • Return Policy
    • Shipping Information
    • Order Lookup
    • Register a Product
    • Replacement Parts
    • Technical Support
    • Forums
    • Provide Feedback
    © 2025 Lenovo. All rights reserved.
    PrivacyCookie Consent ToolSite MapTerms of UseExternal Submission PolicySales terms and conditionsAnti-Slavery and Human Trafficking Statement
    Compare  ()
    x
    Call

    Need Help? Call: 

    1-800-426-7235
    Select Your Store
    Add items to your cart?
    We've noticed that you've entered a different store. Do you want to add these items to your cart in this Store?
    No Yes. Add in Lenovo Pro
    Add items to your Lenovo Pro Store?
    We've noticed that you've entered a different store. Do you want to add these items to your cart in Lenovo Pro Store?
    No Yes.Add items in Lenovo Pro store.
    Add items to your Affinity Store?
    We've noticed that you've entered a different store. Do you want to add these items to your cart in Affinity Store?
    No Yes.Add items in Affinity store.
    Add items to your Education Store?
    We've noticed that you've entered a different store. Do you want to add these items to your cart in Education Store?
    No Yes.Add items in Education store.