Average refresh cycle for PCs1, servers, storage, or network equipment.2
1 Intel – The importance of a PC Refresh Cycle
2 Bloomberg – Extending the Life Cycle of Data Center Equipment
Home > Solutions > Sustainability > Circularity > Asset Recovery Services
Asset Recovery Services
How It Works
Features
Asset Tracking
Lenovo TruScale
Customer Stories
The average number of endpoint devices enterprises manage.3
3 Adaptiva.com – Nearly Half of Enterprise Endpoints Present Significant Security Risks
of organizations recycle less than 10% of their IT hardware.4
4 Capgemini Research Institute – Sustainable IT survey, January 2021
of companies do not have a formal ITAD strategy in place.5
5 Foundry Research CIO – The Top Four S that underpin ITAD Strategy
How Lenovo ARS Works
Lenovo makes IT asset recovery seamless. From collecting the assets to handling your data securely and recycling technology responsibly, we streamline the entire process so you can focus on what’s next.
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Flexible Recovery
Return any device, any brand, anytime.
End-to-End Management
Single point of contact from collection to final reporting.
Security-First Approach
Secure and compliant IT asset disposal through accredited PELM suppliers, certified with R2, e-Stewards, ISO 9001, ISO14001, and more.
Maximized IT Budgets
Unlock residual value from idle, aging, or excess devices in your IT fleet.
Promote Sustainability
Remarket assets that can be repurposed and responsibly recycle assets with no value and contribute to the circular economy.
Future-Proof Recovery
Add Lenovo ARS to new device purchases for seamless end-of-life management and reduced IT workload.
Everything You Need to Manage Your IT Lifecycle
End-to-end asset recovery – Secure pickup, processing, and final disposition for all IT assets.
Certified data protection – NIST SP 800-88 data sanitization and disk destruction options.
Full-service coordination – One Lenovo expert manages your recovery from start to finish.
Unlock value – Remarket eligible devices and receive funds via direct deposit or account credit.
Full visibility – Track asset recovery in real-time via Lenovo Service Connect.
Additional Services for Complex IT Setups
Inventory & value assessment – Remote or on-site evaluation of IT assets for potential resale.
On-site asset handling – Dismantling, relocation, and serial number reconciliation to simplify logistics.
Data migration support – Quarantine hold ensures devices are securely retained for data transfers before disposal.
On-site data destruction – Certified data sanitization or physical drive destruction at your location.
Support the Circular Economy
Refurbishment and remarketing
Recycling of components
Donation to an organization of your choice (case by case basis)
One Smart Hub for All Your ARS Needs
Get complete visibility and control over IT asset recovery with Lenovo Service Connect portal — your all-in-one platform for managing every step of the process.
Track & Manage in Real Time
Gain instant visibility into asset pickups, resale, and recycling.
Streamline Logistics
Schedule pickups, oversee service requests, and manage orders effortlessly.
Seamless Payments
View existing service credits, schedule services, and receive resale value via direct deposit or as an account credit toward an open Lenovo invoice (for the same country code).*
Stay Compliant & Informed
Access customized reports and sustainability insights to make smarter IT decisions.
Proactive Asset Management
Track devices nearing end-of-warranty and schedule pickups in advance, ensuring a seamless IT refresh.
Make a Tangible Impact
Get the insights you need to make smarter IT refresh decisions. With Lenovo’s Circular Economy Statement, available on the Lenovo Service Connect portal, you can track resale and recycling outcomes to better plan your IT sustainability strategy.
15+ Years of Expertise in IT Asset Recovery
In the Top 1% of EcoVadis-Rated Companies6
