You will receive an email from Lenovo with the specific activation instructions and information about your digital game instantly after your purchase. Please check all folders in your inbox for this email, including the spam folder. Most digital games will be fulfilled in the form of a game code or key, which can be activated via the third-party online gaming platform for the game. Please refer to the email for details specific to your digital game purchase.
- If you accidentally delete or lose the email after receiving it, please see FAQ 1.10.
- If you never received the email after successfully placing your order on Lenovo.com, please contact Lenovo Customer Support. Please have your Lenovo Order Number ready.
- Contact the publisher of the game directly if you are experiencing a problem with a delivered game code, key or instructions, or if you need help with downloading, activating or redeeming your game. Please refer to the third-party support links for each gaming platform listed under FAQ 1.18.