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Lenovo Powers Lenovo - Lenovo Device Refurbishment

Lowering e-waste with AI-powered refurbishment

Breathing new life into used devices helps to keep electronic components out of landfill and reduce costs.

"At Lenovo, 71% of devices collected by Lenovo are refurbished or re-used for parts, supporting a circular economy. Our customers not only increase the working life of their devices; they also typically enjoy enhanced specifications and a boost in performance as a result of the upgrades made by our engineers.”

Zhen Li

Senior Manager – Services Supply Chain Strategy & PMO, Lenovo

At-a-Glance

Customer: Lenovo Powers Lenovo - Lenovo Device Refurbishment
Industry: Technology
Region: Asia Pacific,Australia and New Zealand,China,Europe,Latin America,Middle East and Africa,North America
Topic: Sustainability

Lenovo helps drive down electronic waste with AI-powered device refurbishment

Lenovo contributes to the circular economy by augmenting device refurbishment workflows with AI—helping to promote re-use and reduce e-waste.

Features

· Real-time fault detection and repair recommendations

· Freed up engineers from time-consuming, repetitive diagnostics activities

· Identifies which parts are most likely to break with trend analysis, helping to enhance future designs

· Unlocked over $100,000 in cost-savings by optimizing supply chain logistics and spare parts inventory

· Accelerated refurbishment plant productivity, empowering engineers to refurbish more devices

Results

116% Increase in single model units refurbished per hour
>$100,000 Anticipated savings on production planning, purchasing and logistics
100% Of refurbished orders fulfilled on-time