Lenovo Accidental Damage Protection (ADP)

Use Lenovo's Warranty Lookup to search by serial number (SN).

You can buy ADP at the time of purchasing an eligible device or after purchase. ADP purchase after the initial hardware sale is subject to a 30-day waiting period before a claim can be submitted.

You can purchase ADP for your device here.

ADP allows unlimited claims up to the value of the device. ADP ONE only allows one claim throughout the policy term.

ADP allows unlimited repairs up until the value of the device. ADP ONE allows one repair within the policy term purchased. ADP ONE allows one repair within the policy term purchased.

Read the Lenovo Personal Computing Devices Services Agreement

When you file a claim for accidental damage and utilize the ADP service for repair or replacement, Lenovo purchases credits supporting verified Gold Standard^® Climate Action Projects to offset the estimated CO₂ emissions associated with the repair.

The CO₂ emission calculation is generated according to a methodology derived from environmental standards and industry best practices current as of 4/26/24. The methodology was created by a leading professional services firm with data supplied by Lenovo.

Claims for accidental damage with ADP can be filed online through Lenovo’s support portal or by contacting Lenovo’s customer support directly. After filing, devices are diagnosed, repaired and returned.