Elevating the guest experience

Marriott Hotels Morocco is working with Lenovo and Medasys to equip staff with reliable devices to support daily operations and enhance customer service.

With Lenovo M80q Tiny desktops and ThinkVision monitors for front-desk staff and Lenovo ThinkPad T14s laptops for business users, Mariott Hotels Morocco enables employees to work productively, helping them to deliver the best possible experience for guests.

The challenge

• •       Need for reliable end-user devices for front-desk and office staff
• •       Aim to standardize devices across the hotel chain in Morocco
• •       Sought guidance from trusted IT partner Medasys

The solution

• •       Worked closely with Medasys to identify the needs of its core user groups
• •       Selected compact Lenovo Tiny desktops for the front desk
• •       Chose powerful ThinkPad T14s laptops for administrative staff and leadership

The outcome

• •       Rolled out around 100 devices across four hotels so far
• •       Delivers smooth performance and solid reliability
• •       Enables staff to work productively
• •       Helps the hotels ensure first-rate customer service