Lenovo Lowest Unit Price Guarantee
Price Protection+
Lenovo Lowest Unit Price Guarantee.

If the price of a product purchased on Lenovo.com/ie/en/ has gone down anytime between the order date and 14 days from the delivery date, Lenovo guarantees that customers will pay the lowest unit Price. This means that if a customer has paid more than the lowest unit price of his product, Lenovo will provide a proportionate refund to match the lowest unit price within that period. This offer is subject to the limitations as defined in the below sections. Please also carefully read how to claim your refund in the last section to avoid its rejection.


Product & Availability+

Product

Price Guarantee refund can be requested only for the exact same product, meaning the product number, e.g. 81SX0027UK, must be the same.

We are unable to match a build your own machine to a pre-built ready to ship machine and vice versa. You can easily distinguish them by looking at product numbers. All build your own machines have “CTO” as a part of the product numbers. E.g. 20QDCTO1WW.

Availability

The product must be in stock on Lenovo.com and immediately available for purchase. The lower advertised unit price must be active on Lenovo.com at the time a price match is requested.


What’s excluded+

What’s excluded:

Any Black Friday Mega Deals, outlet purchases, products advertised as Clearance or Mega Deals are excluded. Products not purchased on Lenovo.com are also excluded.

Combination of coupons or special discounts or programs:

You may take advantage of price match or coupons/special discounts from Lenovo.com, but not both.

Price Match cannot be combined with or apply to Lenovo Pro Store offers or discounts.

Limitations

The Lenovo Lowest Unit Price Guarantee is valid for 14 days from the date of delivery for the products purchased on Lenovo.com.

This guarantee is limited to 5 products per customer only and the credited amount will not exceed 5’000 GBP per customer.

Lenovo reserves the right to alter these terms and conditions or cancel the promotion in case of abuse or in case of a price error


Claim Refund+

How to get your refund

To seek a Price Guarantee refund, please email our Customer Service support at lenovo.en.cs@digitalriver.com within 14 days from the delivery date, and provide the order number of your original order and a screenshot of our cart showing the lower advertised unit price of the identical Lenovo product offered on Lenovo.com/ie.

Please see examples of the screenshot we need you to share. Kindly make sure all the product number(s) including warranties and accessories are visible and the coupon is applied and visible. For build your own products, the whole system spec needs to be visible as well. Just click on View All before you take a screenshot.

Not providing such a screenshot might result in rejecting your Price Guarantee refund request.

Lenovo Lowest Unit Price Guarantee.

If the price of a product purchased on Lenovo.com/ie/en/ has gone down anytime between the order date and 14 days from the delivery date, Lenovo guarantees that customers will pay the lowest unit Price. This means that if a customer has paid more than the lowest unit price of his product, Lenovo will provide a proportionate refund to match the lowest unit price within that period. This offer is subject to the limitations as defined in the below sections. Please also carefully read how to claim your refund in the last section to avoid its rejection.

Product

Price Guarantee refund can be requested only for the exact same product, meaning the product number, e.g. 81SX0027UK, must be the same.

We are unable to match a build your own machine to a pre-built ready to ship machine and vice versa. You can easily distinguish them by looking at product numbers. All build your own machines have “CTO” as a part of the product numbers. E.g. 20QDCTO1WW.

Availability

The product must be in stock on Lenovo.com and immediately available for purchase. The lower advertised unit price must be active on Lenovo.com at the time a price match is requested.

What’s excluded:

Any Black Friday Mega Deals, outlet purchases, products advertised as Clearance or Mega Deals are excluded. Products not purchased on Lenovo.com are also excluded.

Combination of coupons or special discounts or programs:

You may take advantage of price match or coupons/special discounts from Lenovo.com, but not both.

Price Match cannot be combined with or apply to Lenovo Pro Store offers or discounts.

Limitations

The Lenovo Lowest Unit Price Guarantee is valid for 14 days from the date of delivery for the products purchased on Lenovo.com.

This guarantee is limited to 5 products per customer only and the credited amount will not exceed 5’000 GBP per customer.

Lenovo reserves the right to alter these terms and conditions or cancel the promotion in case of abuse or in case of a price error

How to get your refund

To seek a Price Guarantee refund, please email our Customer Service support at lenovo.en.cs@digitalriver.com within 14 days from the delivery date, and provide the order number of your original order and a screenshot of our cart showing the lower advertised unit price of the identical Lenovo product offered on Lenovo.com/ie.

Please see examples of the screenshot we need you to share. Kindly make sure all the product number(s) including warranties and accessories are visible and the coupon is applied and visible. For build your own products, the whole system spec needs to be visible as well. Just click on View All before you take a screenshot.

Not providing such a screenshot might result in rejecting your Price Guarantee refund request.