Lenovo Services support educators like you to help make your vision a reality. We believe you can achieve your objectives with some extra time and resources.
Onsite Resourcing Services provide flexible staff augmentation for short-term or long-term projects. Lenovo can help you reach your goals and overcome overburdened staff limitation by providing extra technicians who are highly qualified, experienced and reliable.
Advanced level phone support for hardware and software issues
- Quickly resolve all of your support issues using Lenovo’s Premier Support Services.
- A dedicated phone number and single point of contact for end-to-end case management for Original Equipment Manufacturer (OEM) software and hardware support.
- You will get courteous, consistent communication from a skilled technical troubleshooter who will listen first then provide a solution.
Help Desk Services
Lenovo can augment your IT staff with incremental headcount for short-term and long-term projects
Support your organizational IT needs with Lenovo Help Desk Services
- Lenovo Services can provide a tailored solution for your business' helpdesk needs so your IT team can focus on supporting your core IT initiatives
- Our experienced multi-vendor, multi-platform technical support team can meet your school’s IT needs 7x24x365 with a single point of contact.
Managed Deployment Services
Many Educators like you do not have the band-width to complete PC deployments in addition to their other IT responsibilities. Managed Deployment Services provide comprehensive project management and onsite support resources to insure your PC deployment is completed on time and within budget.
Get the resources you need to successfully plan and oversee even the most complex deployment.
- We provide customizable plans for the exact resources you need to fill the gaps in your project scheduling, planning and execution.
- Based on project requirements, the Lenovo Project Manager creates a project plan, maintains the schedule, establishes governance and provides a comprehensive communication cadence.
Project Management Services
Lenovo Project Management Services provide end-to-end management during PC deployments so you can get back to more strategic projects.
Let Lenovo’s experienced project managers manage every step of the process.
- A customized project plan shifts your risks to Lenovo.
- Ensure a smooth deployment with a dedicated project manager who provides keen oversight and planning to make sure your systems are deployed on-time and within your budget while keeping you informed.