Lenovo Service Desk

This is a recommends products dialog
Top Suggestions
Starting at
View All >
Language
French
English
ไทย
German
繁體中文
Hi
All
Register & Shop at Lenovo Pro
Register at Education Store
Delete icon Remove icon Add icon Reload icon
TEMPORARILY UNAVAILABLE
DISCONTINUED
Temporary Unavailable
Cooming Soon!
. Additional units will be charged at the non-eCoupon price. Purchase additional now
We're sorry, the maximum quantity you are able to buy at this amazing eCoupon price is
Sign in or Create an Account to Save Your Cart!
Sign in or Create an Account to Join Rewards
View Cart
Wow, your cart is empty!
Remove
item(s) in cart
 
 
has been deleted
Please review your cart as items have changed.
of
Contains Add-ons
Proceed to Checkout
Yes
No
Popular Searches
Hamburger Menu
All
skip to main content

Home > Solutions > Digital Workplace Solutions > Lenovo Service Desk

Watch Video
A company’s breakroom with an employee seated at a booth and working on a laptop

A Next-Gen Service Desk for Proactive, End-to-End Support  

Harness the power of automation and Gen AI to create a digital workplace that’s personalized to your business and employees, while actively adapting to their needs.

Lenovo Service Desk, delivered by Care of One™, our Generative AI-powered platform, seamlessly orchestrates hyper-personalized experiences, Virtual AI agents, and dynamic AI workflows — all with end-to-end support from a single point of contact.

An icon of a customer service representative wearing a headset

Get pre-emptive and proactive support 

An icon of a timer

Enhance employee productivity and employee experience

An icon of a clock

Reduce change orders and wait times 

A tunnel with red and purple lights

Speed

Resolve issues earlier in the support lifecycle through AI and automation with a Virtual Agent that’s available 24/7. 

A woman working on her laptop in the office

Tailored Support

Get more personalized resolution with support that’s tailored to employee personas, and enable self-service remote issue resolution with best-of-breed tools. 

A man wearing a headset and working on a monitor and a laptop

Simplified Service

Gain a trusted, single point of contact to manage your Service Desk that actively adapts to employee needs. 

85 percent

First time contact resolution rate*

90 percent plus

Customer satisfaction rate for service level agreements † 

50 percent plus

More than half of tickets were resolved via automated channels ‡ 

A woman showing another woman something on her laptop screen

Maximized Experiences

Enable hyper-personalized, cost-effective, end-to-end support across business and IT.

Beams of red and blue lights shining around people standing in a big open room

Active Adaptation

Shape outcomes continuously around your changing business needs.

A woman talking on a headset

Superior Customer Service

Receive unmatched expertise, comprehensive coverage, and constant availability.

Explore More

Compare  ()
x
Call