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計算機硬件及更多:小型企業的IT生態系統

許多小型企業始於創始人的廚房,一台舊筆記本電腦作為其信息技術基礎設施的中心。但是隨著業務的增長,這種做事方式很快就變得不可行了。

一旦企業達到擁有多名員工的地步,也許就該改變了。如果您花費越來越多的時間來管理公司的技術和對計算機相關問題進行故障排除,則可能需要考慮專門的IT部門。

IT團隊是最常見的故障排除技術問題小組,但它的作用遠不止於此。從設置筆記本電腦台式計算機,管理平板電腦,IoT設備和Wi-Fi網絡到跟踪業務數據,以及從這些數據收集見解,IT部門可以對公司及其客戶產生重大影響。

公司技術棧中的常見問題

IT部門幾乎每天都可能面臨新的挑戰,但是對於所有類型的中小型企業來說,它們都是很常見的。未能及時解決這些問題可能會使企業屈服,從而導致業務損失,聲譽受損以及可能受到監管罰款或其他處罰。

中小企業面臨的一些常見問題包括:

過時的硬件和軟件

操作系統和生產力應用程序需要不斷更新。儘管其中一些更新可能會自動發生,但其他更新可能需要由IT部門處理。軟件更新可以改善功能,添加新功能並防止潛在的安全問題。如果他們的計算機提示您進行軟件更新,請培訓員工以通知IT部門。

當涉及到小型企業的計算機硬件時,成本一直是人們關注的焦點。可能不願意推遲對新硬件的投資,但要注意,硬件故障可能會導致業務損失。如果計算機硬件已經使用了幾年以上,或者導致生產力下降,那麼可能是時候進行升級了。

非法軟件

使用未經許可或盜版的軟件可以在前端節省幾美元,但最終可能會破壞業務。一些軟件製造商會為舉報使用非法或盜版軟件的公司提供數千美元的獎金。此外,盜版軟件通常包含惡意軟件​​或病毒,這些惡意軟件或病毒可能使黑客從外部訪問內部系統,從而導致公司計算機或其IT基礎架構遭到勒索贖金的損害。

僅從信譽良好的供應商處購買軟件,並確保許可證保持最新。不要共享商業數據庫或其他訂閱服務的密碼。同樣重要的是,不允許員工在公司計算機上安裝自己的軟件。

缺乏安全性

計算機安全是商業世界中一直關注的問題。在公司計算機上採用反惡意軟件解決方案,並確保其保持最新狀態。更改路由器和其他設備上的默認密碼,並培訓員工單擊電子郵件中未經請求的鏈接的危險。並且,即使有可能,也不允許員工將外部設備(例如閃存驅動器)插入公司係統。這些通常是惡意軟件和病毒的來源。

缺乏備份和恢復計劃

不管公司為問題計劃多少,或他們在硬件上花費了多少,設備故障都只是時間問題。即使沒有系統故障,暴風雨,電湧,火災或其他災難也可能導致關機。如果有備份解決方案和數據恢復計劃,則可能會帶來不便。否則,它們可能會導致操作完全關閉。俗話說:“希望最好,但要計劃最壞。”

如何評估公司的技術需求

為了使您的企業保持最佳性能,並確保技術不是生產力瓶頸的根源,定期進行技術需求評估很重要。

在技​​術需求評估中要考慮的問題包括:

硬件維護:您的計算機硬件是否在保修範圍內,或者您是否有維護這些設備的支持合同?沒有這些,故障可能會使您陷入昂貴的維修困境。如果硬件不在保修範圍內或即將達到其使用壽命,則在發生故障之前進行升級可能是有意義的。

軟件和操作系統安全性:每當您購買新的計算機硬件時,請確保安裝防病毒軟件。請注意,安全軟件套件通常需要每年更新一次,否則,您將無法獲得保護。此外,設置安全程序和操作系統以自動下載和​​安裝更新。

網絡解決方案:如果您的企業已經達到員工經常共享文件的地步,或者他們需要訪問中央數據庫,那麼可能是時候投資一台服務器了。對於中小型企業,服務器可用於執行以下任務:

  • 安全的電子郵件託管
  • 文件共享和存儲
  • 託管網站或電子商務商店
  • 託管SaaS軟件,例如客戶關係管理程序,簿記軟件,員工管理軟件或項目管理軟件。
  • 備份業務數據
  • 在文件上進行協作

如果您使用會計程序和客戶關係管理軟件與供應商和客戶進行通信,或者員工需要共享文件,軟件工具或其他資源,則應考慮投資服務器

備份解決方案:無論規模有多大,每個企業都應該有適當的系統備份解決方案,這些備份存儲在雲中或異地的其他地方。例如,考慮到2020年中期席捲加州部分地區的野火或襲擊路易斯安那州沿海的颶風。如果這些地區的企業完全倖存下來,那麼他們將在幾天或幾週內被拒之門外。如果無法訪問備份,則沒有任何價值。

支持:只需與專家交談即可解決許多技術問題。如果內部IT員工無法解決問題,您是否可以與該供應商聯繫?

這使我們進入了管理IT基礎架構的下一階段:尋找可靠的硬件來源和持續的支持。

如何評估技術供應商

儘管管道工,飯店經營者,工程師或律師可能是其特定檔案的專家,但他們和其他小型企業的經營者可能不是技術專家。如果您的餐廳的管道堵塞,您會打電話給水管工,而如果您的工程公司面臨法律問題,那麼您會聘請律師。

技術也是一樣。在管理企業的IT基礎架構時,只有致電該領域的專家才有意義。考慮到這一點,中小型企業的所有者如何評估潛在的技術供應商?小型企業的最佳計算機硬件來源是什麼?

首先,通過詢問有關潛在候選人的一些基本問題來進行盡職調查。

  • 您熟悉他們的工作嗎?例如,聯想是一個享譽全球的全球品牌。
  • 他們有財務穩定嗎?聯想的收入在2019年突破510億美元。這是一個很好的押注,他們會在需要時出現在市場上。
  • 他們有可靠的往績記錄嗎?聯想服務技術市場超過35年。

獲取報價並評估供應商將提供的服務的價值。您可能會感到驚訝。

Lenovo Pro商店

僅僅因為您的企業被認為是“小型”或“中型”,並不意味著您比“大型”企業對技術的需求更少。實際上,您可能需要更多。您需要更多的支持,更高的效率和更多的靈活性。為此,有Lenovo Pro。

借助Lenovo Pro,您可以節省業務,可以儘早獲得Lenovo的最佳銷售,並享受免費的快速送貨服務。

此外,Lenovo Pro在我們的小型企業專家的建議下提供1:1支持,並提供一年的免費Think Premier支持,其他服務的折扣和輕鬆的回報。Lenovo Pro還提供了通過業務融資簡化採購的機會。

免費註冊Lenovo Pro,並根據您的企業規模設計會員級別。在為中小企業的IT部門提供服務時,Lenovo Pro無疑是無與倫比的。

有關Lenovo為中小型企業提供的服務的更多信息,請查看此常見問題解答

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