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為您的電腦提供更智能的支援和安全性

擔心已是過去式!有了Premium Care Plus,您就可以享有我們的全天候1priority優先支援服務,其範圍涵蓋任何電腦意外損壞2。我們的Smart Performance和延長電池解決方案,讓您輕鬆享有一整天的動力和十足的安心。

了解更多>

Lenovo Premium Care Plus是您的全方位支援解決方案,讓您享有額外的設備關懷保護以及安心感

當進階Premium Care比Premium Care Plus可以為您提供更多,夫復何求?

Accidental Damage Protection Icon

意外損壞保護2

涵蓋掉落、液體潑濺、碰撞、結構故障、電流突波和整合式LCD螢幕損壞,以上意外無需額外維修費用。

Enhanced PC Performance & Security Icon

增強電腦的效能與安全性3

Lenovo Smart Performance這軟體會用於協助診斷和解決效能和安全問題時,進而在幫助您遠離有害惡意軟體的同時提高您的電腦效能。

24/7 Prioritized Support Icon

全天候優先支援1

專業技術人員全天候提供全方位硬體和軟體支援。如果問題無法遠端解決,將安排現場造訪服務方案。

Extended Battery Protection Icon

延長的電池保護4

Sealed Battery Warranty,如果密封電池在第一年後出現故障,或者在第二年或第三年未能達到性能標準,密封電池保修可提供一次性更換。

Easy Data Migration Icon

輕鬆的資料轉移3

Lenovo Migration Assistant是一款簡單、快速且無縫的工具,可將重要資料和設定移動到您的新電腦——所有這些都透過網際網路連線完成。

裝置保護、協助和維護的新境界

功能
標準支援
優質服務
進階優質服務
可透過電話、線上聊天和電子郵件取得
營業時間
24/7
24/7
入門和使用協助
現場支援1
軟體和硬體支援
年度電腦健康檢查1
意外損壞保護2,5
自動移除病毒或惡意軟體3
自動效能檢查3
獲得優先維修和支援
協助資料轉移3
密封電池保固4,5

  1. Chromebook和Lenovo Android平板電腦目前不提供的功能
  2. 桌上型電腦不提供的功能。購買後需經30天的等待期方能提出索賠要求
  3. 僅適用於Windows電腦
  4. 僅適用於隨附密封電池的產品,不適用於桌上型電腦與平板電腦。
  5. 意外損壞維修或更換電池不收取額外費用

立即取得進階優質服務

只需點擊幾下,即可將現有保固升級為進階優質服務。

按一下這裡>

在尋找新裝置嗎?從Lenovo世界一流的筆記本電腦系列中選擇,並新增Lenovo Premium Care Plus以獲得更多支援和保護。

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需要開始使用進階優質服務Premium Care Plus?立即聯絡我們>

備註和免責聲明:

  1. 部分市場可能沒有全天的支援能力,並且將遵循最適合和可用的SLA。
  2. 客戶在購買30天後方能提出Accidental Damage Protection賠償。Lenovo Accidental Damage Protection未涵蓋的事件包括:外表損壞(未影響產品功能或結構完整性的刮傷、凹陷或破裂);由於非正常操作使用所造成的設備損失或故障;資料遺失或業務中斷;故意損壞和誤用;擅自移除或更動零件/配件;遭竊;火災受損;週邊設備或協力廠商產品損壞(即使是由Lenovo售出)。
  3. Sealed Battery Warranty和Accidental Damage Protection涵蓋範圍於所購買涵蓋範圍的國家/地區提供,且如果系統移至前往另一個國家/地區,此為不可轉讓項目。密封電池保固僅適用於Lenovo電腦,為期3年,不適用於Lenovo平板電腦和桌上型電腦。

Lenovo Services並非所有型號均適用,須視供應情況而定。Lenovo保留隨時修改產品內容和規格的權利,恕不另行通知。Lenovo會盡力確保資訊的正確性,但不對任何編輯、攝影或排版錯誤負責。圖片僅適用於說明用途。如需完整的Lenovo產品、服務與保固規格,請造訪www.lenovo.com。Lenovo和Lenovo標誌為Lenovo之商標或註冊商標。其他公司、產品和服務名稱,可能是第三者的商標或服務標誌。

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