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Express Delivery Terms and Conditions
  • 1. Order cut-off time for Express Delivery is 11:59:59 am in every Monday to Friday (except public holidays).
  • 2. All Express Delivery products order completed before the cut-off time will be delivered in the 2nd business day earliest, and 3rd business day latest (except Saturday, Sunday, and public holiday). If delivery cannot be confirmed via phone call by courier, the delivery will postpone for 1 business day.
  • 3. All Express Delivery products order completed after the cut-off time will be considered as the Express Delivery products order in the next business day.
  • 4. Extra business days may be required due to remote delivery address, bad weather, and traffic condition.
    • a. In case of bad weather, such as the Black Rainstorm Warning and the Typhoon Signal No. 8 or above is issued, Express Delivery will be suspended and postponed to the next business day.
    • b. If delivery address is located at :
      • 1) Closed area, Express Delivery requires an additional 2 – 3 business days to complete
      • 2) Outlaying islands, including but not limited to Lantau Island (Tung Chung/ Discovery Bay/ Chap Lap Kok (Hong Kong International Airport)/ Hong Disneyland/ Mui Wo/ Pui O/ Cheung Sha/ Tong Fuk/ Shek Pik/ Ngong Ping/ Tai O), Ma Wan, Cheung Chau, Lamma Island and Peng Chau, Express Delivery requires additional 2 – 5 business days
      • 3) Macau SAR, Express Delivery requires additional 3 – 4 business days
  • 5. Full payment amount of the Express Delivery must be either authorized on the credit card or transferred to our bank account with proof of payment sent to hkcs@lenovo.com before the cut-off time, otherwise the Express Delivery will be delayed.
  • 6. Express Delivery will be available while stock lasts. In case of out of stock, Express Delivery products order will be shipped from manufacturing plant, with 3 – 4 weeks delivery time (please refer to the estimated arrival time/shipment time of the particular products and models).
  • 7. Lenovo (Hong Kong) Limited shall have the right to cancel, terminate, change or suspend the Express Delivery, and amend the terms & conditions of the Express Delivery without prior notice. Participants shall agree to abide by the above.
  • 8. In case of any dispute, the decision of Lenovo (Hong Kong) Limited will be final.
  • 9. If there is discrepancy between English version and the Chinese version of the terms & conditions, the Chinese version shall prevail.