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Help with an Order

Order Lookup is the fastest way to check expected ship or delivery dates, cancel an order that has not shipped or request a return.

Order Lookup

For Your Home and Business

Chat Support Hours

From Monday - Thursday: 8:00AM–8:00PM

Saturday and Sunday: 8:00AM–5:00PM

Chat Now

Phone Support Hours

Monday-Friday: 09:00 - 18:00

02034 6740 50

Select option #2

Right to Withdrawal

Changed your mind? Request a cancellation or return within the statutory withdrawal period via the order status page and we'll confirm eligibility and next steps.

Request Withdrawal

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More information

Order Lookup

Check order status, start a return or cancel an order

Shipping FAQ

Shipping, Return Policy, Payments, Pick-up in-store questions

My Account

View your order history, rewards, saved carts and more!

Laptop Buying Guide

Things to consider when choosing a laptop

Product Questions

Browse our frequently asked questions to learn before you buy

Lenovo Forums

Chat with other Lenovo Owners and find answers to common questions