“When people hear ‘Goodwill’, they usually think of our thrift stores. But our retail operations generate revenue for what Goodwill really does: give people opportunities to break the generational cycle of poverty. Lenovo technology plays a part in helping us realize that vision.”

Daniel Whitmyer

Infrastructure Manager, Goodwill of Central & Southern Indiana

Goodwill of Central & Southern Indiana boosts operational efficiency and social impact with Lenovo Retail Solutions

With Lenovo Retail Solutions, Goodwill of Central & Southern Indiana can keep retail operations running smoothly—generating funding for community support programs that aim to break the cycle of poverty.

Customer Problem

With 80+ thrift stores, Goodwill of Central & Southern Indiana’s retail operation is hugely important to the business. With the POS systems due for renewal, it looked for a robust, reliable, flexible solution that would remain cost-effective long term.

Lenovo Solution

Lenovo tailored an all-in-one OEM solution based on a Lenovo ThinkCentre Tiny PC, a commercial-grade aluminum stand, and a touchscreen display with hardened Gorilla Glass screen protection.

Business Impact

With Lenovo Retail Solutions, Goodwill of Central & Southern Indiana can keep retail operations running reliably and efficiently, ensuring a seamless customer experience while maximizing ROI.

“Our retail operations generate revenue for what Goodwill really does: give people opportunities to break the generational cycle of poverty. Lenovo Retail Solutions plays a part in helping us realize that vision.”

Daniel Whitmyer, Infrastructure Manager, Goodwill of Central & Southern Indiana

Results

  • ·       More convenient
  • ·       Higher associate satisfaction
  • ·       Fewer transaction errors

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