At Lenovo, we see the safety and well-being of our workforce as integral to our long-term success. What helps us in this area is that, unlike other major technology companies, we conduct over 60% of our manufacturing in our own factories. This model enables us to better control our sustainability footprint, while bringing innovation to market more efficiently.
Our strategy, including performance and engagement programs, for ensuring a safe, healthy workplace is detailed below.
Our In-house Operations at a Glance
Whether it’s a manufacturing facility or an office, a safe, healthy workplace is a must at Lenovo. It’s one of the cornerstones to our success story and is made possible because:
Over 60% of our manufacturing takes place in our own factories
Recordable incident rate* was 0.03% for 2018
Full and part-time manufacturing and R&D site employees received a minimum of 35 hours of health and safety training in 2018
100% of or our manufacturing facilities are ISO9001, ISO14001, and OHSAS 18001 certified
* Recordable Incident Rate describes the number employees per 100 full-time employees that have been involved in a recordable injury or illness
Manufacturing at Lenovo
All our manufacturing facilities are ISO 9001 (quality), ISO 14001 (environmental), and OHSAS 18001 (health and safety) certified. These standards form the foundation for the systems Lenovo uses to drive improvements at each Lenovo manufacturing facility to ensure a safe, health working environment for everyone. They cover many areas including:
OCCUPATIONAL HEALTH AND SAFETY (OHS)
Keeping our employees safe is everyone’s job.
Our corporate policy — Responsibility for Employee Health and Safety — is the foundation for ensuring a safe and healthy work environment for all of our people worldwide. Each employee and contractor is expected to follow the policy and report any health or safety concerns to management.
Lenovo’s proven Occupational Safety and Health Management System ensures detailed planning, hazard prevention, established controls, monitoring, and a commitment to continual improvement. All our global manufacturing locations are OHSAS 18001 certified by Bureau Veritas a leading independent certification body. In addition, all our China manufacturing locations have been certified to the nation’s Work Safety Standardization regulation.
Health and Safety Performance
Each year, Lenovo’s incident rates are amongst the lowest in the industry.
A key to our success has been standardizing the company’s occupational health and safety (OHS) organization and ongoing training. This action has effectively resulted in a significant improvement of OHS performance and manufacturing operational excellence.
Internal audits were also effectively implemented to identify opportunities and risks that could impact business activities from a safety, environmental and social responsibility perspective. These audits support Lenovo's third party certification to the ISO 14001 and OHSAS 18001 standards, and confirm compliance to other applicable requirements.
After each audit, our leadership is engaged at each site to develop and implement action plans to address audit findings. In addition, the RBA “Code of Conduct” has been implemented across our global manufacturing locations. We continue to perform rigorous occupational, health and safety self-assessments at all global manufacturing locations to validate and maintain a high level of compliance with regulatory and external management system requirements, and have begun annual external verification of our RBA compliance status.
Communication and Employee Engagement
Our Occupational Health and Safety (OHS) begins with training. We ensure all our employees receive health and safety training plus detailed, site-specific safety information.
All manufacturing personnel engage in an annual safety awareness training that is compliant with local governmental regulations. At our field locations, employees receive health and safety tips, information on emergency response, detailed work safety requirements, hazards/risks and corresponding precautionary measures. We welcome our contractors and partners to participate in field location training programs.
We have Safety Committees, where employees can meet regularly and discuss a range of health and safety topics. We also routinely conduct employee engagement campaigns, such as Safety Awareness Month and a Safety Suggestion Program, as well as other health, safety and wellbeing events.
Our most important asset is our employees. To promote disease prevention and wellness matters, we make information and health resources easily available to employees. A few examples include medical screenings; immunization clinics; eye, ear and dental examinations; healthy diet and nutrition recommendations; and exercise and smoking cessation programs.
In addition, our Business Continuity Plans support comprehensive procedures to limit the potential impact of emerging health or safety-related epidemics.
Recognition and Awards
Our performance and commitment to Occupational Health & Safety is widely recognized at our field locations. In 2018/19, we received the following accolades:
- Lenovo in Chengdu, China received the “2018 Recognition of Safety Culture Demonstration Enterprise” award from the Chengdu Government.
- Lenovo in Huiyang, China received the “2018 Safety Standardization” certification award from the Huiyang Government.
- Lenovo’s manufacturing site in Hefei, China, (LCFC) received the “2018 Hefei Safe and Peaceful Enterprise” award from Economic and Information Commission, Hefei, China.
- LCFC received the certificate of “2018 Work Safety Standardization” from the Provincial Association of Work Safety, Anhui Province, and an award for “2018 Safety Management Standardization Model Team”, Hefei, China.
- Lenovo’s Wuhan site in China received the “2018 Safe and Peaceful Enterprise” award from the District level Government in Wuhan, China.
- Lenovo in Shanghai, China received their third consecutive “Safety Pioneer Unit” award from the local government.
- Lenovo, China LIPC received the “2018 Safety Standardization” certification award from the local government.
- Lenovo’s Taiwan Development Center recognized with the “Certificate of Zero Injury” award by the Industrial Safety and Health Association in Taiwan after completing 1.2 million work hours without an incident.
- Lenovo in Morrisville, North Carolina, Research and Development received its fifth consecutive “Gold Award” from the North Carolina Department of Labor for Outstanding Health and Safety.
- Lenovo in Whitsett, North Carolina, received its 11th consecutive “Gold Award” from the North Carolina Department of Labor for Outstanding Health and Safety.
- Lenovo Headquarters in Morrisville, North Carolina, received its 14th consecutive “Gold Award,” from the North Carolina Department of Labor for Outstanding Health and Safety.