Laptops & Ultrabooks

Contact Lenovo

Need help?
Please find here several ways to contact us.
  • Sales and Customer Service

    For Consumers Enquiries

    Call (852) 2516 3938

    Email us: lenovosc_hk@lenovo.com

    Office hour: 9:00 a.m. – 5:30 p.m. (Monday to Friday, Closed on Saturday, Sunday and Public Holidays)

    For eCommerce (Online Shop) Related Enquiries

    Call (852) 8108 8308

    Email us: hkcs@lenovo.com

    Office hour: 9:30 a.m. – 12:00 p.m.; 1:30 p.m. – 6:00 p.m. (Monday to Friday, Closed on Saturday, Sunday and Public Holidays)

    3rd Sep and 4th Sep are Chinese public holidays, our customer service hotline will be off during these 2 days. You are encouraged to send emails to our public mail box, our representatives will assist you after holiday (from 7th, Sep).

    For Commercial Customers Enquiries

    Call (852) 2516 3911 or email hk_comm@lenovo.com

  • Technical Support

    Service Support For Smartphone Product

    Call (852) 8118-0800 (General Enquiry)

    Smartphone Service Center and Support Hotline Details

    Service Support For Computer Product

    Technical Support Hotlines

    For Hong Kong Customers: (852) 3516-8977

    For Macau Customers: 0800-807 / (852) 3071-3559

    Service Center Enquiry Hotlines

    Hong Kong Service Center: (852) 3140-2788

    Macau Service Center: (853) 2871-5399

    PC Service Centers and Support Hotlines Details

  • General Information

    Hong Kong Head Office Information

    Lenovo (Hong Kong) Limited

    23/F Lincoln House,

    Taikoo Place,

    979 King's Road,

    Quarry Bay, Hong Kong

    Tel: 2516-3838

    Office Hour

    Monday to Friday 9am – 5:30pm

    Closed on Saturday, Sunday and public holidays

    General (Nontechnical) Questions, Shopping Assistance, or Website Advice

    Email Lenovo

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