Product recycling programs
Lenovo offers environmentally sound managed asset recovery services (ARS) and product take back and recycling programs to business and consumer customers, respectively, in many countries around the world. These offerings are designed to satisfy specific customer and geographic needs while maximizing the reuse, recycling, and/or environmental disposal of replaced and end of life products, parts, and waste.
Product Recycling Programs by Region
Select your country/region to obtain information about Lenovo’s ARS and take back and recycling program for products, batteries, and packaging.
Recovery and Recycling Trends
During the 2016 calendar year, Lenovo financed or managed the processing of more than 29,000 metric tons, equivalent to more than 64 million pounds, of Lenovo-owned and customer-returned computer equipment. Of this total, 2.4% was reused as products or parts, 91.4% was recycled as materials, 3.1% was incinerated with waste to energy recovery, 0.8% was incinerated as disposal treatment and just 2.3% was disposed of by landfill. As part of Lenovo's continual improvement activities, we look for opportunities to reduce the use of incineration and landfill and maximize reuse and recycling.
Our consumers have shown considerable interest in our recycling programs. In 2016, customer returns constituted more than 27,300 metric tons, or more than 60.1 million pounds. Our 2016 performance includes data from Lenovo's Asset Recovery Services offered to large enterprises, along with data from Lenovo's other voluntary and legal product take-back programs for consumers and businesses.
Since Lenovo's establishment as a global company in May 2005, we have processed more than 182,900 metric tons, or more than 400 million pounds, of computer equipment through our contracted service providers.
In addition to the quantities noted above, Lenovo's internal manufacturing operations and R&D offices processed an additional 1,683 metric tons (more than 3.7 million pounds) of Lenovo-owned computer equipment in calendar year 2016.
Note: Lenovo become a global company in May of 2005 with the purchase of the former IBM PC Division. Since 2005, Lenovo has been selectively rolling out consumer targeted PCs in specific markets and many Lenovo-branded products are still being used by initial or secondary owners. Therefore, very few Lenovo-branded products have yet to enter into Lenovo’s voluntary and legal WEEE and product take back programs or the electronic waste streams in general.
Lenovo's Approved Suppliers
Suppliers wishing to provide brokering, refurbishing, reselling, dismantling, recycling and disposal services to Lenovo must first meet rigorous audit and qualification requirements regardless of their geographic location. These requirements include providing a self declaration of capabilities, controls, and compliance and downstream supplier forms, having each relevant facility, process and management system successfully complete a Lenovo on-site audit, reviewing the audit findings, documentation and approval process, and establishing a contract with Lenovo that includes appropriate environmental terms and conditions. Lenovo maintains a list of audited and approved supplier facilities by geography, activity and audit date in a corporate database that is accessible by all Lenovo sites and organizations. Supplier facility qualifications include compliant processing capabilities, high reuse and recycling efficiencies, acceptable environmental, health, and safety management systems, full disclosure of downstream supplier facilities and compliance, acceptable controls to ensure no exporting of hazardous waste to non-OECD countries, no use of prison labor, and only reselling verifiable functional products and parts for reuse as originally intended without further refurbishment.
Lenovo strongly encourages all recyclers, dismantlers, resellers, refurbishers, brokers, and disposal suppliers to achieve accredited third party certifications to ISO 14001, ISO 9001, OHSAS 18001, and recycling standards such as Responsible Recycling (R2), and e-Stewards. Most Lenovo supplier facilities worldwide providing legal or voluntary product take-back services have achieved certifications to ISO 14001, and a growing number, especially in the United States, have achieved certifications to R2 or e-Steward. Lenovo’s own audit program, completion of which is a requirement for doing business with Lenovo, includes elements of these third-party standards as well as numerous additional criteria in areas including environmental, health, safety, business controls, security, etc.
Lenovo's Asset Recovery Services programs recover functional products and parts which have been used as originally intended without further refurbishment. Over 80% of all Lenovo supplier-processed, end-of-life computer equipment worldwide is recovered materials (e.g., precious metals, ferrous and non-ferrous metals, plastics, glass) which are used to manufacture new IT or non-IT products around the world. Since May 2005, Lenovo suppliers have processed over 400 million pounds of Lenovo-owned and customer-returned equipment, producing a large amount of reusable materials.
Lenovo is especially proud to have participated in these closed-loop activities by connecting Lenovo's Category 3 Suppliers with recovered plastics with Lenovo's recycled plastic manufacturers for reuse in the manufacture of new Lenovo and non-Lenovo products. Since early 2005, Lenovo has used over 90 million pounds (net) of post-consumer recycled plastic from both end-of-life IT and non-IT sources in the manufacture of new Lenovo products.
For Large Enterprise Customers
Lenovo offers Asset Recovery Service (ARS) to business customers to help manage their end-of-life technology equipment by providing PC take-back, data destruction, refurbishment and recycling. Lenovo also offers additional services including inventory, value assessment, on-site de-installation and data encryption. This service gives customers an end-to-end solution from Lenovo from the point of computer purchase to take-back and disposal. Lenovo's expertise in managing the end-of-life computers can help customers eliminate the time and expense of managing the disposal of surplus or replaced equipment themselves. Additionally in some situations upon request, Lenovo can facilitate donation of the old computers or can help customers receive cash back for them.
Businesses interested in using these services should contact their local Lenovo Sales Representative. For more information on Lenovo Asset Recovery Services (ARS) please click here.
Lenovo and its recycling partners are not responsible for information left on equipment returned to Lenovo or its partners for recycling. Lenovo recommends consumers use a commercially available data-erasing software application to ensure data is removed from the machine’s hard drive prior to returning for recycling.
WEEE Information for Reuse and Treatment Centers
Reuse, treatment, and recycling centers in countries with Waste Electrical and Electronic Equipment (WEEE) regulations can obtain reuse and treatment information for Lenovo products put on the market after August 13, 2005. Email firstname.lastname@example.org for more information.
Reusable bulk packaging may be available for many of Lenovo’s products. Contact your sales rep or email@example.com for more information.