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“A contactabilidade pode ser um diferencial importante no setor bancário atual. Os clientes esperam cada vez mais poder entrar em contato e obter ajuda imediatamente. Quando um cliente liga, precisamos resolver suas dúvidas e problemas de forma rápida e eficiente. Para fazer isso, a equipe do centro de serviços conta com nossas soluções de suporte ao cliente funcionando de maneira confiável."

Fabian Moriano, 

Gerente de TI, Banco Galicia

A Smarter mantém os serviços bancários funcionando perfeitamente

Nos últimos anos, a ascensão dos serviços digitais  e móveis transformou a experiência bancária. Tal como muitas organizações líderes em serviços financeiros, o Banco Galicia permite agora aos seus clientes aceder a serviços online e em dispositivos móveis, 24 horas por dia.

Com cada vez mais pessoas a optar pela banca digital, o Banco Galicia pretende garantir que os seus clientes possam entrar facilmente em contacto com os seus colaboradores quando necessitarem de apoio. 

Quer compartilhar sua própria história de sucesso da Lenovo?

Preencha este formulário e um membro da Equipe de Marketing do Cliente entrará em contato com você.