Lenovo Premium Care

Introducing Premium Care, the new milestone in customer care and technical support by Lenovo™.

After-Sales Service will never be the same again.

Lenovo™ Services launches its latest industry-first initiative, designed exclusively for Lenovo™ PC Customers - Premium Care, a unique package created specially with hassle-free services to delight the customers and exceed expectations, everytime. Go head, enjoy the first-mover advantage!

  • Direct access via dedicated support hotline
  • Highly Trained and Expert Technicians
  • One window access for all hardware & software issues
  • Comprehensive Box to Boot support over the phone
  • Annual PC Health Check. Stay Healthy and avoid sudden surprises


Basic Warranty vs. Premium Care Standard Limited Warranty Lenovo Premium Care
Technical support through phone, chat and email Business
Getting Started And How To Assistance X
Hardware repair service delivery Depot Onsite
Single resource for software and hardware expertise* X
Comprehensive software support with collaborative 3rd party assistance* X
Annual PC Health Check X

Customers can find out more on Lenovo's Premium Care offering by contacting their Lenovo Sales Rep or visiting www.lenovo.com/au/en/services

*T&Cs apply Available in select models only. Charges as applicable.
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