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< Back to all customer stories

Swiss Securitas Group

Creating a modern employee workplace

Boosting productivity for staff and the IT team with a sustainable workplace solution, integrated service processes, and 24x7x365 Lenovo Premier Support Plus.

“We’re moving towards more sustainable and paperless processes to increase our productivity. Modern Lenovo ThinkPad laptops are an essential building block of this transformation. Thanks to the robust Lenovo devices, integrated processes, and support services, we’ve cut our TCO per user by 30%. By consolidating client deployment and management, we can further reduce our internal costs and provide better services to all group companies. We’re currently rolling out our new management processes to additional group companies worldwide—our goal is to quickly scale to 6,000 Lenovo devices.”

David Liechti

IT Service Manager, Swiss Securitas Group

At-a-Glance

Customer: Swiss Securitas Group
Industry: Other
Product Family: Laptops,Workstations
Region: Europe
Topic: IT Transformation ,Productivity and Collaboration,Sustainability,Workforce Transformation

Modern employee workplace concept saves time, money, and the environment

Swiss Securitas Group worked with Lenovo and partner baseVISION AG to move its device management back in-house with integrated service processes and 24x7x365 Lenovo Premier Support Plus. The team designed a seamless provisioning workflow from the Lenovo factory to the employees, boosting efficiency and sustainability.

Customer Problem

Expensive and slow processes of third-party service providers hindered innovation and modernization. Only a fraction of over 25 group companies managed client devices centrally.

Lenovo Solution

The company deployed 3,000 Lenovo ThinkPad laptops using integrated Lenovo Services that streamline provisioning with Microsoft Windows Autopilot and Intune device management.

Business Impact

Accelerated provisioning of new client devices and consolidated management improves control and security. Faster updates and rapid delivery of new capabilities increase staff productivity and satisfaction.

“Thanks to the robust Lenovo devices, integrated processes, and support services, we’ve cut our TCO per user by 30%.”

David Liechti, IT Service Manager, Swiss Securitas Group

Results

· 30% lower TCO per user
· >90% faster delivery of features
· 30% fewer support tickets

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