PRODUCT RECYCLING PROGRAMS
Lenovo’s commitment to operating sustainably does not end at product purchase. We offer environmentally sound managed asset recovery services (ARS) and product take-back and recycling programs to business and consumer customers, respectively, in many countries around the world. These offerings are designed to satisfy specific customer and geographic needs while maximizing the reuse, recycling, and/or environmental disposal of replaced and end-of-life products, parts, and waste.
Product Recycling Programs by Region
Select your country to obtain information about Lenovo’s ARS and take-back and recycling program for products, batteries, and packaging.
Recovery and Recycling Trends
During the 2015 calendar year, Lenovo financed or managed the processing of 18,600 metric tons, equivalent to more than 41 million pounds, of customer-returned and Lenovo-owned computer equipment. Of this total, 4.2 percent was reused as products or parts, 78.6 percent was recycled as materials, 2.7 percent was incinerated with waste-to-energy recovery, 4.3 percent was incinerated as disposal treatment and 10.2 percent was disposed of by landfill. As part of Lenovo’s continual improvement activities, we look for opportunities to reduce the use of incineration and landfills, and maximize reuse and recycling.
Our customers continue to show considerable interest in our recycling programs. In 2015, customer returns constituted almost 15,500 metric tons, or more than 34.1 million pounds. Our 2015 performance includes data from Lenovo’s Asset Recovery Services offered to large enterprises, along with data from Lenovo’s other voluntary and legally required product take-back programs for consumers and businesses. Recycled customer returns in 2015 represent 5.5 percent of the total weight of new products put on the market in 2011.
Lenovo's internal manufacturing operations and R&D offices processed 3,113 metric tons (more than 6.8 million pounds) of Lenovo-owned computer equipment during 2015.
Since Lenovo’s establishment as a global company in May 2005, we have processed more than 153,883 metric tons, or 339 million pounds, of computer equipment through our contracted service providers.
Note: Lenovo become a global company in May of 2005 with the purchase of the former IBM PC Division. Since 2005, Lenovo has been selectively rolling out consumer-targeted PCs in specific markets, and many Lenovo-branded products are still being used by initial or secondary owners. Therefore, very few Lenovo-branded products have entered Lenovo’s voluntary and legal WEEE and product-take back programs or the electronic waste streams in general.
Lenovo's Approved Suppliers
Lenovo’s suppliers for product take back and asset recovery provide brokering, refurbishing, reselling, dismantling, recycling, and disposal services. Their facilities and processes must meet rigorous audit and qualification requirements prior to working with Lenovo regardless of their geographic location. These requirements include:
- submitting a self declaration of capabilities, controls, and compliance, and a list of downstream suppliers
- completing Lenovo on-site audits of the supplier’s relevant facilities, processes, and management systems
- reviewing audit findings, documentation and the approval process
- establishing a Lenovo contract with appropriate environmental terms and conditions.
For selecting suppliers, all Lenovo sites and organizations have access to a database ofaudited and approved supplier facilities by geography, activity and audit date. Supplier facility qualifications include compliant processing capabilities, high reuse and recycling efficiencies, acceptable environmental, health, and safety management systems, full disclosure of downstream supplier facilities and compliance, acceptable controls to ensure no exporting of hazardous waste to non-OECD countries, no use of prison labor, and reselling verifiable functional products and parts for reuse only as originally intended without further refurbishment.
Lenovo strongly encourages all recyclers, dismantlers, resellers, refurbishers, brokers, and disposal suppliers to achieve accredited third-party certifications to ISO 14001, ISO 9001, OHSAS 18001, and recycling standards such as Responsible Recycling (R2), and e-Stewards. Most Lenovo supplier facilities worldwide providing legal or voluntary product take-back services have achieved certifications to ISO 14001, and a growing number, especially in the United States, have achieved certifications to R2 or e-Stewards. Lenovo’s own audit program, completion of which is a requirement for doing business with Lenovo, includes elements of these third-party standards as well as numerous additional criteria in areas including environmental, health, safety, business controls, and security.
Functional products and parts recovered from Lenovo's Asset Recovery Services programs are used as originally intended without further refurbishment. Of all end-of-life computer equipment processed worldwide by Lenovo product take back and asset recovery suppliers, over eighty percent of the output is in the form of recovered materials (e.g., precious metals, ferrous and nonferrous metals, plastics, glass) which are used to manufacture new IT or non-IT products.
Lenovo is especially proud to have achieved a closed loop by connecting Lenovo's Category 3 Suppliers with with Lenovo's recycled plastic manufacturers for reuse in the manufacture of new Lenovo and non-Lenovo products. Since early 2005 Lenovo has used nearly 82 million pounds of post-consumer and post-industrial plastic in its products.
For Large Enterprise Customers
Lenovo offers Asset Recovery Service (ARS) to business customers to help manage their end-of-life technology equipment with PC take back, data destruction, refurbishment and recycling. Lenovo also offers additional services including inventory, value assessment, on-site de-installation and data encryption. This Lenovo service gives customers an end-to-end solution, from the point of computer purchase to take back and disposal. Lenovo's expertise in managing end-of-life computers can help customers eliminate the time and expense of managing the disposal of surplus or replaced equipment themselves. Additionally upon request, Lenovo can facilitate donation of the old computers or can help customers receive cash back for them.
Businesses interested in using these services should contact their local Lenovo Sales Representative. For more information on Lenovo Asset Recovery Services (ARS) please click here.
Lenovo and its recycling partners are not responsible for information left on equipment returned for recycling. Lenovo recommends consumers use a commercially available data-erasing software application available on the market to ensure data is removed from the machine’s hard drive prior to returning for recycling.
WEEE Information for Reuse and Treatment Centers
Reuse, treatment, and recycling centers in countries with Waste Electrical and Electronic Equipment (WEEE) regulations can obtain reuse and treatment information for Lenovo products put on the market after August 13, 2005. Send email inquiries to email@example.com
Lenovo publishes repair and refurbishment details on our warranty service and support training website at https://www.lenovoservicetraining.com/. This information includes videos and written instructions demonstrating part removal and replacement, useful for repair or disassembly for recycling.
Reusable bulk packaging may be available for many of Lenovo’s products. Contact your sales representative or firstname.lastname@example.org for more information.