Lenovo Services – Transition Services

End-To-End-Benefits From Deployment to Disposal

Lenovo's comprehensive portfolio of Transition Services streamline and maximize the efficiency of complex IT projects. Our customized deployment automation and managed services minimize thouch points and user disruptions, while saving your organization significant cost and time.

Why Lenovo? • Single source to manage the entire lifecycle of your hardware assets • Dedicated engineer assigned to your company or project • Experienced Solution Architects to develop robust imaging or deployment strategy • Processes standardized globally • ISO 9001 and ISO 14001 certified

Factory Integration

Factory Integration Services enable accurate configuration and encryption of your PCs before shipment. You'll have asset readiness and security from day one.

Image Load

Lenovo's Image Load Service reduces technician and deployment time by loading your customized image in production. Learn More >

Encryption

Encrypt and secure company sensitive data.

Currently supported encryption solutions:

• • Sophos^© Ultimaco SGE/SGN
• • Microsoft Bitlocker^©
• • WinMagic^©

Drop-In-The-Box

Deliver customized messaging to end-users as soon as they open the box.

First Boot Service

First boot done on the manufacturing line, saving valuable time, resources and cost.

First Boot Service provides:

• • Microsoft^© Sysprep process
• • Device driver installation
• • Common applications that must be installed per PC/user:
  Antivirus, LANDesk, SCCM
• • Hard drive encryption

 

Asset Tagging

Enables immediate control of IT Assets from day one.

Standard Asset Tagging Capabilities1 • Customer defined text ranges (organization name, phone number, technical support contacts, etc.) • Add purchase order number • Learn more >

Enhanced Asset Tags Standard Asset Tagging Capabilities plus: • Standard or QR (2D bar coding) • US Government Required IUID Number • MAC Address • Lines and boxes are supported • Warranty Expiration, Manufacturing, or Lease End Date • Learn more >

Laser Etching²

Securing your PCs while providing a unique means of promoting your organization

Deployment Automation Services

Lenovo's Deployment Automation Services takes the complexity out of large deployments. Our scalable services streamline and maximize the efficiency of your deployments by automating mundane and time intensive desk-side tasks.

In-Place Migration

Lenovo’s In-Place Migration Service automates the end-users experience, reducing the risk of data loss and the costs associated with desk-side implementation. 30-40% lower costs, 50% faster migration.

In-Place Migration Solution provides

• • Windows XP or Windows Vista migration to WIN7/WIN8
• • Lower risks, user downtime, and disruption to your business
• • Evaluation of application and hardware compatibility
• • Multi-vendor support; hardware independent images
• • Full installation of OS and applications
• • Data migration and personal configuration
• • Learn more >

 

Advanced Deployment Services

Lenovo’s Advanced Deployment Services provide automated desk-side configuration and data migration customized to your end-user. Improve the efficiency of your deployment while improving productivity and employee satisfaction.

Asset Recovery Service

Lenovo’s Asset Recovery Service provides secure, documented disposal of IT assets and data, helping to mitigate the environmental and data security risks associated with end of life asset disposal. Learn more >

Advanced Deployment Services provides:

• • Customizations on a per system basis
• • End-user based
• • Applications and personal preferences deployment automatically
• • User implementation / self-service

 

Managed Services

Simplify complex implementations with our experience and expertise. Asset Recovery Services outline the development and execution of sustainable corporate disposition strategy. For projects with broad requirements, you can depend on Lenovo’s technical and service knowledge to drive resolution to your business issues.

Asset Recovery Service

Development and execution of sustainable corporate disposition strategy, including documentation and certification of data destruction and environmental processing.

Service Account Managers/Technical Account Managers

SAMs: Problem resolution, pervasive problem management, reporting, team meetings, customer visits.
TAMs: Product support, develop and maintain consistent communication, work to support Lenovo and customer KPIs.

Financial Services

Lenovo provides flexible financing solutions to complement your technology solution and maximize your purchasing power.

• • Total solution provider with competitive rates
• • Finance all brands of hardware, software, service contracts, installation costs, training fees and even the sales
• • Learn more >