Lenovo Services Solutions for Small Business
Small businesses have unique challenges and Lenovo® offers a comprehensive portfolio of services designed specifically to meet the needs of your business. We partner with you to provide a single source solution to protect and support your Lenovo assets throughout their lifecycle. Valuable services with fixed-term, fixed-cost solutions fit within your budget and allow you to accurately predict IT service budgets for the year. Leave your IT service needs to the experts so you can concentrate on growing your business. We'll help minimize your downtime so you can get down to business!
Lenovo offers a wide range of warranty options for your Think or Idea systems, dependent on the machine type and base warranty1. These options can be selected at the time of purchase or within the term of initial base warranty coverage.
Warranty Extensions - available for periods of up to five years (depending on your system). Match coverage terms to refresh cycles to extend the lives of your PCs and get the most out of your investment.
Warranty Upgrades - Need to get back to work as quickly as possible? We offer various Warranty Upgrades that provide different response times and levels of service to match your critical support needs and minimize downtime.
Accidental Damage Protection
Lenovo's Accidental Damage Protection provides coverage beyond the base warranty and protects your notebook or tablet2 from operational or structural damage caused by common accidents.
Average Repair Costs
Sealed Battery Warranty
Lenovo's new generation of ultrathin notebooks reflect the style and superiority you look for in a PC, and incorporate a non-customer replaceable unit (non-CRU) battery specifically designed for ultra-thin products. With a non-CRU battery, replacement involves depot or onsite servicing by a trained technician. Protect your investment and minimize system unavailability by extending the 1-year base battery warranty to a 3-year Sealed Battery Warranty5 (available with any 3-year system warranty extension).
Keep Your Drive
Securing business data is essential to any business' success. Data needs to be kept confidential, protected and compliant with retention and privacy policies. Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. Lenovo's Keep Your Drive Service allows you to keep your drive, improving data security and potentially alleviating civil liability risks associated with data breach.
Priority Technical Support
Lenovo's Priority Technical Support provides direct access to advanced technicians 24 hours a day, 7 days a week. Bypass basic troubleshooting and experience a reliable, single source solution for all hardware, software and operating system needs.
Try our award-winning Web support.