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Lenovo Services for Government and Education


Lenovo Services for Government and EducationLenovo offers a comprehensive portfolio of services to support the end to end needs of federal, state and local governments, as well as those advancing education for the leaders of tomorrow. Keeping our current and future leaders up and running, efficiently and without interruption, is the mission of our Lenovo Services team focused on these sectors.


What is Your Key Issue?

  • • Are you looking to control cost outlays by extending the life of your PCs?
  • • Do you have limited IT staff to respond and resolve PC technical issues?
  • • Do you have remote staff or students that are offsite that have limited or no IT support?

Accidental Damage Protection Lenovo Services – Accidental Damage Protection
  • • Do you purchase for students who use their mobile PC in the classroom?
  • • Do you have an inventory of loaner systems that are imaged and a repository of user data available for users who PCs are damaged?

Today’s classrooms offer a challenging environment for PCs, as does the mobility often required for governmental employees. Lenovo’s Accidental Damage Protection¹ protects your investment from accidental damage due to common accidents like drops, liquid, spills, electrical surges or broken integrated screen. You save significantly relative to the cost of repairs or new PC purchase and get a predictable way to budget for non-warranted PC repairs, allowing you to avoid productivity disruptions, while minimising unexpected PC repair costs. Learn more.


Lenovo Services Warranty Support ThinkPlus Services

Lenovo Services offers flexible options to meet the variable needs within your school or government organisation. Match your warranty coverage to your refresh cycles to extend the life of your PCs, and reduce total cost of ownership. Convenient onsite services options are also available as upgrades to your base warranty for mobile students or remote employees.


  • • Warranty Extensions are available for periods of up to five years (depending on your system) giving you a fixed-term, fixed-cost solution that allows you to avoid the hassles of unexpected repair costs.
  • • Warranty Upgrades allow you to optimise the level of service to meet your critical support needs. Upgrade to a convenient onsite option to avoid the downtime associated with depot mail in service. Learn More.

We are here to help. Call 1300 557 073 and speak with a Lenovo representative.


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1 – Accidental Damage Protection is a depot delivered service

2 – Not available in all regions

 

Eligibility
Please Note: Accidental Damage Protection insurance is only available when purchased with the following Lenovo products: notebooks, tablet device, mobile workstation, desktop or fixed workstation from Lenovo or an approved Lenovo reseller. Cover will need to be purchased for each Product You wish to protect. When Lenovo Accidental Damage Protection insurance is purchased for a Lenovo Product, the Original Purchase Price of the individual Lenovo Product must not exceed $7,500.

Disclosure
Lenovo Accidental Damage Protection insurance and Accidental Damage with Theft Protection (Lenovo ADP) is underwritten by Virginia Surety Company, Inc ABN 63 080 339 957 AFSL 245579 (VSC) and issued by The Warranty Group Australasia Pty Ltd ABN 37 005 004 416 AR 302911 under binding authority of VSC. In issuing this insurance Lenovo Australia Pty Ltd ABN 70 112 394 411 AR 435388 are appointed as an authorised representative of VSC. This is a summary of benefits only, read the PDS for full details of the terms, conditions and exclusions that apply. This is general information only and does not take into account your objectives, financial situation or needs. Before you purchase this product you should consider whether it meets your needs and read the Combined Financial Services Guide and Product Disclosure Statement (PDS/FSG) available at www.lenovo.com/services_warranty. For more information, customers and Lenovo Channel Partners should contact your Lenovo sales representative.