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Services & Warranty

 

 

Comprehensive Portfolio of Services that Supports the Full Life Cycle of Your Lenovo Products

Lenovo Services let's you get the most out of your Lenovo PC – no matter how you use it. Whether you have a thousand PCs or just one, Lenovo delivers the quality, reliability and peace of mind to keep you up and running.

Lenovo Services Advantages

Lenovo® offers a comprehensive portfolio of services that support the full lifecycle of your Lenovo PC/IT assets. Whether for home or corporate use, we have services to fit your needs at every stage from financing, planning, deployment, support and protection to asset recovery. We offer the expertise and services you need to more accurately budget for IT/PC repair expenses, deliver better service level agreements and generate greater end-user satisfaction. Let Lenovo Services’ unique offerings and expertise help you get the most out of your technology investment.


Why Lenovo?

  • •  No one knows our products like we do. The best products deserve the best service.
  • •  Certified Lenovo technicians use Lenovo Qualified parts for the highest quality repairs.
  • •  Our global network of regional support centers offers consistent, local-language support to your organization and employees, wherever they are.

We offer a complete service solution for your needs

Enterprise

“Office warriors” demand more than ever from their computers and put them to the test as they move between cubicles, floors, buildings, or home. With that comes the need for an IT solution that not only includes hardware, but a comprehensive portfolio of services to support the full lifecycle of your IT assets and the varying needs of large enterprises.

Learn about Lenovo's services for Enterprise customers


Home Office / Personal

Whether you use your Lenovo PC for gaming, emails, or a home business you need to protect your investment and ensure you stay connected to what's important. Lenovo offers a comprehensive portfolio of services that can get you going and keep you running, minimizing downtime and saving you money over the long-term life of your PC.

Learn More about Lenovo's services for Home Offices


Education

Lenovo’s comprehensive portfolio of services enables your school to customize the protection and support you need to maximize the outcome of your IT investment.

Learn more about Lenovo's services for Education customers


Small / Medium Business

Small businesses have unique challenges and Lenovo offers a comprehensive portfolio of services designed specifically to meet the needs of your business. We partner with you to provide a single source solution to protect and support your Lenovo assets throughout their lifecycle. Valuable services with fixed-term, fixed-cost solutions fit within your budget and allow you to accurately predict IT service budgets for the year. Leave your IT service needs to the experts so you can concentrate on growing your business. We'll help minimize your downtime so you can get down to business!

Learn more about Lenovo's services for Small and Medium Businesses


Services for ThinkServer Products

Lenovo offers a comprehensive portfolio of Server Services ensures a complete server solution for your Business critical data and operations. With exceptional quality Services, we ensure your servers stay up and running, with business continuity you can rely on. Our certified Lenovo Technicians know our servers best, and only use genuine, Lenovo Qualified replacement parts for maximum reliability. Our comprehensive portfolio of services provides the support you need to meet your unique business requirements.

Learn more about Lenovo's services for ThinkServer products


LenovoEMC Network Storage Service Solutions

If availability of your network storage equipment is critical to your business, upgrade your base service with a Lenovo Service Plan.


  • • For desktop network storage devices, select from the Extended or Enhanced plans to protect your investment.
  • • For rackmount network storage devices, select from Extended, Enhanced or Premium plans to best meet your business needs.

When your IT resources are limited and availability is critical, both plans ensure 24x7 access to Lenovo’s technical experts and next-day onsite hardware service. The Premium plan adds 4-hour onsite service and includes a strategic spares kit to ensure your business keeps running. Decide the duration you need for your service plan and choo