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Lenovo Services for Large Enterprise

Lenovo Services for Large EnterpriseFor enterprise customers, Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets. Our award-winning service offerings optimise productivity and satisfaction of your workforce by reducing downtime, and ensuring you and your IT staff can focus on business critical issues.

Lenovo partners with your organisation to provide a single source solution for all your service needs, deployment through aged asset recovery. Our services allow you to more accurately budget for IT expenses, deliver better SLAs and generate greater end user satisfaction. Let Lenovo Services unique offerings and expertise help you get the most out of your PC investment.

Lenovo Warranty Support Services

ThinkPlus ServicesLenovo’s Warranty Support Services provide flexible options to meet your variable business needs. We offer a worldwide single source solution that helps you realize your objectives for cost efficiency, improved service levels and end user productivity and satisfaction, wherever you are! Learn More.

Lenovo Warranty Services
  • • Warranty Extensions are available for periods of up to five years (depending on your system) giving you a fixed-term, fixed-cost service solution that allows you to match to corporate frefresh cycles and accurately budget for equipment expenses.
  • • Warranty Upgrades allow you to vary response time and level of service to match your critical support needs. Convenient onsite¹ and next business day services available to ensure your IT staff can concentrate on business critical issues.

Lenovo Protection Services

Accidental Damage Protection(ADP)

Protection ServicesLenovo’s Accidental Damage Protection² offers a predictable way to budget for non-warranted PC repairs, allowing you to avoid productivity disruptions, while minimising unexpected PC repair costs.

  • • ADP protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen and can save you significantly relative to the cost of repairs or new PC purchase. Learn More.

Keep Your Drive Service

Protection ServicesLenovo’s Keep Your Drive Service allows you to retain your hard drive and data, in the unlikely event of drive failure. With KYD, you improve data security and potentially mitigate civil liability risks if your organisation handles sensitive information. You can dispose of business data on your terms, when and how you need to. KYD saves you the need to track failed hard drives in transit and eliminates associated paperwork, freeing up IT resources for critical business needs. Learn More.

Transition Services

Lenovo Services – Transition ServicesIn today’s business environment, the only constant is change. How your organisation manages that change can dictate its success. Lenovo’s comprehensive portfolio of Transition Services can help enterprises like yours better prepare for and execute the everyday transitions happening in your company. We offer a single source solution with award-winning services supporting the entire lifecycle of your PC systems. Let Lenovo’s Transition Services save you valuable time, resources, and expense at every stage, from purchase, through deployment, to aged asset recovery. Learn More.

We are here to help. Call  1300 557 073 and speak with a Lenovo representative.

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1 – Availability differs by region

2 – ADP is a depot delivered service


Please Note: Accidental Damage Protection insurance is only available when purchased with the following Lenovo products: notebooks, tablet device, mobile workstation, desktop or fixed workstation from Lenovo or an approved Lenovo reseller. Cover will need to be purchased for each Product You wish to protect. When Lenovo Accidental Damage Protection insurance is purchased for a Lenovo Product, the Original Purchase Price of the individual Lenovo Product must not exceed $7,500.

Lenovo Accidental Damage Protection insurance and Accidental Damage with Theft Protection (Lenovo ADP) is underwritten by Virginia Surety Company, Inc ABN 63 080 339 957 AFSL 245579 (VSC) and issued by The Warranty Group Australasia Pty Ltd ABN 37 005 004 416 AR 302911 under binding authority of VSC. In issuing this insurance Lenovo Australia Pty Ltd ABN 70 112 394 411 AR 435388 are appointed as an authorised representative of VSC. This is a summary of benefits only, read the PDS for full details of the terms, conditions and exclusions that apply. This is general information only and does not take into account your objectives, financial situation or needs. Before you purchase this product you should consider whether it meets your needs and read the Combined Financial Services Guide and Product Disclosure Statement (PDS/FSG) available at www.lenovo.com/services_warranty. For more information, customers and Lenovo Channel Partners should contact your Lenovo sales representative.