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Lenovo Services & Parts On Demand


DOERS don’t DO downtime

Lenovo Services – Spare Parts and Services On DemandLenovo Services & Parts On-Demand offers a range of service options that can help you keep you and your system up and running, maximizing productivity and uptime. Lenovo is renowned for excellence in quality and engineering. We stand behind your system throughout the lifecycle of your PC, not just within your warranty period.


Services On Demand

Lenovo offers out of warranty services, as well as options beyond the scope of your Idea, Think or Lenovo – branded PC’s warranty terms. Sometimes you need your system repaired more quickly, or your system incurs damage not covered under the terms of your warranty. Lenovo Services On-Demand gives you the peace of mind to know that your Lenovo PC is being repaired by experienced Lenovo Technicians using Genuine Lenovo Parts.


Services Available Include:

  • • Out-of-Warranty Hardware Repair - Depot*
  • • Customer Induced Damage/Depot Repair
  • • Accidental Damage Depot Repair – Tablet
  • • Out-of-Warranty Hardware Repair – Onsite**
  • • Upgrade Depot to Onsite Repair
  • • Upgrade Existing Warranty to Onsite Service-After-Hours
  • • Upgrade Existing Warranty Onsite during Normal Business Hours to Onsite Service-After-Hours
  • • Upgrade to On-site Installation of a Customer Replaceable Unit

Don't need service and just need parts? Genuine Lenovo Parts for Idea branded PCs are certified highest quality and backed by Lenovo. Batteries, keyboards, adapters, memory upgrades…everything you need to keep DOING.


Lenovo Genuine Parts are:

  • • Specified and engineered specifically for your Lenovo PC
  • • Parts designed for your system, made by the original manufacturer to meet the same quality standards
  • • Tested in accordance with ISO 9001 quality standards
  • • All parts backed by a 90-day Lenovo limited parts warranty

 


Contact your Lenovo Spare Parts & Services On-Demand Customer Call Center with your parts and service needs. We are the DOERS behind the DOERS. We stand behind your PC, keeping you connected to what’s important to you.

We are here to help. Call 1800-88-0013 (Think Branded Products)1800-22-0116 (Idea Branded and B,C,E,G,H,K,N,Q,V,Y Series products)


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* Depot Repair – Customer is responsible for shipping the machine to the repair center
** Onsite Repair – Technician would be dispatched to customer’s location