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Lenovo Services for Home and Home Office

Lenovo Services for Home and Home OfficeOur comprehensive portfolio of award-winning services offers flexible options to support the needs of your personal or home office PC. Warranty extensions, convenient in-home service upgrades, and Accidental Damage Protection keep your investment protected, and your personal data and files safe.

Warranty Information

  • • Warranty Extensions are available for periods of up to five years (depending on your system) giving you a fixed-term, fixed-cost solution that allows you to avoid the hassles of unexpected repair costs.
  • • Warranty Upgrades allow you to optimize the level of service to meet your critical support needs. Upgrade to a convenient onsite option to avoid the downtime associated with depot mail in service.

Determine if your machine is in warranty, when it expires, or upgrade to a higher level of service.

Flexible Options

Depot or Courier Service:
  • • Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo.

Onsite/In-Home Service:
  • • Parts and labor repair coverage where labor is provided onsite at your place of business or home.¹

International Warranty Service (IWS):
  • • PC repair coverage for customers who require a critical warranty repair while traveling internationally.²
  • • Additional service level upgrades may be available in specific countries for a given Lenovo system.³

View a list of countries and phone numbers where you may obtain international warranty service.

Accidental Damage Protection (ADP)

Lenovo's Accidental Damage Service offers a predictable way to budget for non-warranted PC repairs, allowing you to avoid productivity disruptions, while minimizing unexpected PC repair costs.

  • • ADP protects your investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen and can save you significantly relative to the cost of repairs or new PC purchase. Learn more.

Locate Lenovo Authorized Service Provider in your area

Need Help With Your PC?

Problems with your computer, home network, software, or technology in general, can be very frustrating. Lenovo Services Premium Support is here to help, with best-in-class skills, technology, and processes to solve the problem right the first time and save you time and hassle.

Experience the Lenovo Services Premium Support advantage. Call us at 1-877-737-1082 any day of the week, between 8AM to 11PM Eastern (New York) time.

Spare Parts for an Out of Warranty PC

Lenovo Services Spare Parts is the best source for Lenovo Qualified Spare Parts and Upgrades for your Lenovo PCs.

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1- Accidental Damage Protection is a depot delivered service