– Lenovo today announced the availability of ThinkPad Protection (TPP) and Lenovo Care Protection Services (LCPS) to customers in Australia. Already available in North America and Europe, ThinkPad Protection and Lenovo Care Protection Services covers accidental damage not covered under the standard product warranty or Lenovo extended service plans.
In today's mobile environment, it is important for customers to be confident that their ThinkPad or Lenovo 3000 notebook is protected against certain types of damage not covered under warranty. This suite of services offers repair or replacement coverage for accidental damage suffered during normal operating conditions such as electrical surges, drops or falls, liquid spills and LCD damage caused by a drop or fall. “Both ThinkPad Protection and Lenovo Care Protection Services are part of the complete Lenovo offering for a secure laptop computing solution,” said Gavin Whitney Product Manager, Services, Software & Peripherals, Lenovo Australia & New Zealand, “By adding to our already robust set of support offerings, we are ensuring that we protect the customer’s investment in hardware by addressing unexpected IT expenses associated with replacing damaged equipment now and in the future.”
The ThinkPad Protection and Lenovo Care Protection Service not only cover damage incurred at home, in the office and in transit, they offer the customer complete piece of mind by helping them accurately budget for repair expenses and avoid significant repair costs down the road.
These services complement the existing Lenovo service offerings, ThinkPlus and Lenovo Care Maintenance and Protection Services, which offer customers an upgrade on their original warranty and maintenance service for post-warranty machines.
ThinkPad Protection and Lenovo Care Protection Services* offer protection from unplanned expenses due to an accident under normal operating conditions. These services are:
This service and Lenovo Care Protection Service will be available in Australia immediately, with Protection for 1 Year starting at AUD$164.00 Inc GST and 3 Years from AUD$255.00 Inc GST. *Protection Service is not international
Lenovo (HKSE: 992) (ADR: LNVGY) is dedicated to building the world's best engineered personal computers. Lenovo's business model is built on innovation, operational efficiency and customer satisfaction as well as a focus on investment in emerging markets. Formed by Lenovo Group's acquisition of the former IBM Personal Computing Division, the company develops, manufactures and markets reliable high-quality, secure, and easy-to-use technology products and services worldwide. Lenovo has major research centres in Yamato, Japan; Beijing, Shanghai and Shenzhen, China; and Raleigh, North Carolina. For more information, see