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Quality

ThinkPad® notebook and ThinkCentre™ desktop systems lead the industry in quality and product design excellence. Our dedication to developing quality offerings enables you to achieve business advantage as you benefit from our world-class offerings and innovative leadership technology.
Quality by design
Lenovo research and development teams strive to provide leading-edge products and services.

Highlights of the quality found in models of our renowned ThinkPad notebooks include:

  • The ThinkPad UltraNav™ the ultimate in pointing flexibility
  • The legendary ThinkPad keyboard, which is comfortable and ergonomic with full-size keys1
  • The ThinkPad HDD Shock Absorber, located on the bottom of the notebook, provides impact protection for the hard drive (when in use) to help prevent crashes and protect vital data
  • The ThinkLight keyboard light, which illuminates your keyboard to work in low-light conditions

Tough quality standards
All products in the Think Family of Offerings are put through a series of exceptionally strenuous tests to confirm that they can survive the trials of the business world. Only a product that successfully passes every rigorous test can become a member of the Think Family of Offerings.

As a result of this commitment, many of our products have been known to withstand incredibly tough conditions. In 2002, for example, the ThinkPad T23 won the No. 1 ranking in durability testing in the Mobile Computing & Communications Notebook Triathlon Competition. The ThinkPad T23 also won the best overall award in the 2002 Ziff Davis Smart Business magazine "Torture Test."

So when you choose a product in the Think Family of Offerings, you can be confident that you are getting a system that's tough.

Raising the standard
Quality performance has been a fundamental in maintaining the Think Family of Offerings as an industry leader. The Think Family of Offerings will continue to raise the bar by delivering quality products and services that lead the industry.

And just in case, we've got you covered with ThinkPlus Support and available IBM service and support.

Today, more than ever, you need productivity, not downtime. So if you do face a problem with your system, ThinkPlus Support is always there for you. And with our continued partnership, IBM service and support helps minimize your system downtime and provides qualified and localized expertise to meet your needs, regardless the size of your business.

The word' out on quality
Think offerings continue to win the praises of the industry worldwide. In fact, the ThinkPad notebook family has earned more than 1,000 industry awards, making it the most award-winning mobile computer family.

1 As defined by ISO/IEC 15412
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