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Extend Your Investment with Lenovo Services

Lenovo’s role as a technology leader gives us the chance to partner with organizations around the globe transforming their information systems and workplaces. They rely on our rock-solid products and our expertise in deployment and support, and we use that collaboration to inform and improve our ideas going forward. We’re committed to bringing the same high-quality technology and skills to your agency’s efforts to develop compliant, cost-conscious solutions that succeed.

Keep Your Drive

For users who work with sensitive or classified information, Lenovo’s Keep Your Drive service eliminates concerns about what happens to a drive that has to be repaired or replaced under warranty. Under normal circumstances, defective parts would be sent back to Lenovo. Keep Your Drive participants retain their hard drive (and sensitive data), even if the entire machine has to be replaced. You get peace of mind, and your important data gets the security it deserves.

To purchase, add Keep Your Drive to your system configuration during checkout.

UID Asset Tagging

Lost or otherwise misplaced assets do more than just generate replacement costs, they can put your agency’s entire mission at risk. Cost-conscious organizations (including the DoD) have taken the GAO’s advice and developed systems to reliably track assets from purchase to deployment and the entire lifecycle in between.

Lenovo’s UID (Unique ID) Asset Tagging Service gives you exactly this sort of visibility. You define the information you want captured in your UID, and Lenovo applies the asset tag during the manufacturing process. This means no time lost to complicated inventory procedures once you receive your systems, simply add the UID data during purchase, and we’ll take care of the rest.

To purchase, add UID Asset Tagging to your system configuration during checkout.

Imaging Services

Once assets have been received, they need to be configured based on user role or job function, with security and other policies requiring action as well. This setup takes time, which is why Gartner estimates organizations spend an average of $300 per machine to configure and deploy new assets.

Federal agencies can save time and money by working with Lenovo PC Imaging Services to have machines imaged during the manufacturing process. Everything from basic provisioning to customized software configuration is done before your hardware arrives, which means less time for setup and more time for getting important work done.

To purchase, add Imaging Services to your system configuration during checkout.

Accidental Damage Protection

Sometimes even our rugged and reliable hardware is no match for a determined cup of coffee, a clumsy user, or a curious toddler. Lenovo’s Accidental Damage Protection gives you protection for those “extra-warranty” events, including:

Accidental Damage Protection makes support costs more predictable while lowering total cost of ownership. Lenovo works hard to ensure repairs happen quickly, getting important IT assets back into service as soon as possible.

To purchase, add Accidental Damage Protection to your system configuration during checkout.