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Beijing Call Center

Customized Briefings | Multi Customer Briefings | Technical Collaborations | Client Testimonials

Lenovo operates one of the biggest call centers in China, with 700 telephone lines and 550 seats, and staffed by over 600 engineers. The center can handle over 30,000 calls every day. Visitors have the opportunity to see this operation in action as it serves over 500,000 customers per day. This tour includes an overview of Lenovo’s processes for taking orders and supporting large enterprises.

Brand Experience Center | Manufacturing Plant | Desktop Reliability Lab | vPro Accelerator Lab | Innovation Design Center | Call Center

 
   
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