Majority of workers prone to shouting at their computers, study finds
Though the back-and-forth may be less than satisfying, three out of five workers in the United States have a tendency to yell at their computers when they're not functioning properly, according to a report from Amplitude Research and business solutions provider TrackVIA™.
In a survey of 350 non-IT or C-level employees, the research firm finds that most of this frustration stems from under-performing software rather than the desktop or laptop computer itself. Nearly 20 percent of survey respondents say they waste between 4 and 10 hours a month dealing with software problems, while 29 percent say they waste 1 to 3 hours.
According to the report, three-quarters of the workers say they would like software that helps them save time. The ability to reduce frustration and improve work quality are also favored software characteristics.
"This information also highlights the disconnect that often occurs between the people designing or buying software and the people using it," says TrackVIA CEO Pete Khanna.
Businesses can often reduce employee frustration by providing adequate hardware that is suited for the job. While software will always be an important element for getting the job done, a powerful processor and general PC maintenance should be strongly considered as well.